Sunday, December 16, 2007
T-Mobile and Twitter - Not quite there, but trying
Its been a long 48 hours or so and it looks like we are on our way to a resolution but we're not there yet.
For the past 30-45 mins, I have been having issues with not only sending tweets but with receiving them as well. It appears that I'm not the only one that is still having issues. I think that there is enough information coming from Twitter's official channels to not worry about policy at T-Mobile for blocking Twitter but there definately are still some kinks that are being worked out.
It also appears that I am not alone in thinking that T-Mobile needs to make a statement regarding the events of the last few days. If there was policy made to block Twitter and then it was retracted, they need to own up to it and if there wasn't then they need to answer for their executive offices telling many subscribers incorrect information (this is quite different than a CSR giving false information). In either case, they really need to explain why people in the executive offices were responding to customer in very harsh emails and almost in a threatening nature. If you havent read the response I received from T-Mobile, please click the tmo-vs-twit tag below and find that email.
In any case, it is really awesome to see people pull together and stand up for something that is right and I am honored to have been able to bring this information to you and be part of this community. No matter what part T-Mobile was wrong in, it is important that consumers stop rolling over and playing dead... when that happens, we'll start gaining ground in technology advancements.
Again, you are welcome to contact me at firstname.lastname@example.org with any information that you have or anything that you would like to share. Please also feel free to follow me on Twitter.
For now, I'm going to watch the ice fall around me and pray I dont lose power :)
(C)2003-2008, Bob K Mertz - Some Rights Reserved